AC: Valhalla: Screen Tearing on Xbox, and Other Issues on PS4

* Update 11/18/20: Since we first made this report, Ubisoft deployed a ‘hot fix’ that fixes the “Seer’s Solace” quest bug in Assassin’s Creed: Valhalla.

Because this is a server side fix, gamers do not have to download an update. As long as their console is connected to the internet, the quest bug should automatically receive the fix.

We are still waiting for patch 1.03 (rumored to arrive at the end of the month), as the screen tearing problem on Xbox consoles has yet to be fixed. However, playing on a 120Hz Variable Refresh Rate capable screen seems to fix the issue. Unfortunately, the vast majority of gamers play on 60Hz TVs, so we expect Ubisoft to address this bug sooner rather than later.


The latest installment in the long running Assassin’s Creed series, Assassin’s Creed: Valhalla, takes the series into a new and exciting nordic direction. The game has been a monumental success for Ubisoft, as its launch coincided with the Xbox Series X, and PlayStation 5 launches.

However, despite the game’s commercial success there have been issues.

Assassin’s Creed: Valhalla Has a Horrible Screen Tearing Issue on Xbox Consoles

Ubisoft has yet to comment on the reasons why Xbox consoles are having to deal with screen tearing issues when the PlayStation versions are free of such hindrances.

Assassin’s Creed Valhalla is running on the same Anvil engine that powered its predecessor, Assassin’s Creed Odyssey.  I can testify that AC: Odyssey is one of the more stunning looking open world games on Xbox One X. There is not a trace of screen tearing present on that title which makes Assassin’s Creed Valhalla’s issues all the more unexcusable.

Clearly, Ubisoft didn’t optimize for Xbox Consoles, as even the mighty Xbox Series X is struggling with the issue. So, how bad is the screen tearing? Terrible.

I am currently playing the game on my Xbox One X for this site’s official review, and while in motion, in both gameplay and cutscenes the screen can tear every few seconds. It is very noticeable. So noticeable in fact, that unless Ubisoft patches the game before I submit my final review, I will be forced to deduct a full point off the over all game’s score.

It is a shame, as Assassin’s Creed Valhalla might be the best entry in the series so far, but the frequency at which the screen tearing occurs has toned down my enjoyment of the game to a large degree.

Assassin's Creed Valhalla
Traversable lands in Assassin’s Creed Valhalla stretch as far as the eye can see, and far beyond. Regrettably, the Xbox versions of the game suffer from  frequent amounts of screen tearing.

Patch 1.02 Has Broken Some People’s Playthrough

I have to assume that the eventual 1.03 patch will be massive. Because it seems that PlayStation 4 owners escaped the screen tearing issues only to run into a game breaking bug if they installed patch 1.02 (which most people did).

Installing the patch causes the “Seers Solace” quest triggers to disappear, thus making further progress into the game’s story an impossibility. This particular quest happens early (2 hours) into the game. So, many of these gamers have uninstalled the game, and installed it again without updating to patch 1.02.

Performing the steps mentioned above will fix the quest issue, and yet, uninstalling the game isn’t a viable alternative for many gamers. Assassin’s Creed Valhalla is very ‘Skyrim like’ in the sense that you can choose to go your own way through the gigantic Norwegian map right from the get go. You can traverse dozens, if not hundreds of virtual miles while raiding Viking camps, plundering riches, and completing a plethora of interesting side-quests (it takes after The Witcher 3 in that area).

If you are completist, is it likely that you can spend 10-20 hours just doing all of these extracurricular activities before you even get to follow the main story quests. For those gamers, uninstalling isn’t an option, nor should it be.

Then there is the gamer camp that supports ‘in-game’ purchases (which is, in my opinion, one of the evils of modern gaming). Gamers in this camp are reporting the loss of their purchases after uninstalling and reinstalling the game. Needless to say, Ubisoft has dug itself into a deep hole here.

Ubisoft has been irresponsible in releasing the game in this ‘buggy’ state, but at the same time these issues are likely a result of COVID-19 impacting the playtesting and work hours that are required for the completion of an open world game of this magnitude.

Let’s us hope that – the yet to be announced – patch 1.03 can solve all of these issues, as Assassin’s Creed Valhalla is an amazing game that is being hindered by some strange bugs at the moment.

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By Samuel Rivera

Avid Video Game player, and Book Reader. Samuel has been playing video games for the last 31 years. He has played nearly every PS1 JRPG known to man, and loves Ocarina of Time more than any other game.

2 replies on “AC: Valhalla: Screen Tearing on Xbox, and Other Issues on PS4”

The talk to ubba mission is completely broken it won’t let me talk to him and a ship keeps appearing on land is this problem going to be fixed? I have put about 30 hrs into the game and have even started exploring areas of much higher levels starting over isn’t an option

They’re working on patches this month. Ubi’s Watch Dogs: Legion has crashed on me about a dozen times now, AFTER a stability patch already. Supposedly the first patch for both games broke some of the missions. I’m sure they’re working on it but this taking forever.

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